Shipping policy

Thank you for shopping with us. We aim to provide fast, reliable, and secure delivery for every order. Please review our Shipping Policy below.


Processing Time

All orders are processed within 1–3 business days.

During peak seasons, holidays, or high‑volume periods, processing may take slightly longer. Orders are not processed on weekends or public holidays.


Shipping Times

Estimated delivery times vary by destination:

  • USA & Canada: 7–15 business days

  • UK & Europe: 7–18 business days

  • Australia & New Zealand: 10–20 business days

  • Rest of the World: 10–25 business days

These are estimates and may vary due to customs, carrier delays, or unforeseen circumstances.


Tracking Information

Once your order ships, you will receive a tracking number via email.

Tracking updates may take 24–72 hours to appear, especially for international shipments.


Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free shipping may be available during promotions or for orders over a certain amount.


Customs, Duties & Taxes

International orders may be subject to customs fees, import taxes, or duties.

  • These charges are not included in our prices.

  • Customers are responsible for any applicable fees imposed by their country.

We are not responsible for delays caused by customs.


Lost, Stolen, or Delayed Packages

We are not responsible for:

  • Packages marked as delivered but not received

  • Delays caused by carriers, weather, or customs

  • Incorrect addresses provided by the customer

If your package is lost in transit, contact us and we will assist you in filing a claim with the carrier.


Wrong Address Disclaimer

Please ensure your shipping address is correct at checkout.

If you entered an incorrect address, contact us within 12 hours. After this window, we may not be able to modify the order.


Order Changes & Cancellations

Orders can be changed or canceled within 12 hours of purchase. After processing begins, changes may not be possible.


How to Contact Us

For questions about shipping, tracking, or delivery issues, contact us at: johnsanyi8137@gmail.com