We want you to love your purchase. If something isn’t right, we’re here to help. Please review our Return & Refund Policy below.

Returns

We accept returns on eligible items within 30 days of delivery.

To qualify for a return, items must be:

• Unused and unworn

• In their original packaging

• Free from damage, wear, or alterations

• Returned with all accessories, tags, and gift boxes (if applicable)

Non‑returnable items include:

• Earrings (for hygiene reasons)

• Personalized or custom items

• Final sale or clearance items

• Gift cards

If an item is returned used, damaged, or outside the return window, we may decline the return.

Refunds

Once your return is received and inspected, we will notify you of approval or rejection.

Approved refunds will be issued to your original payment method. Please allow 3–7 business days for processing, depending on your bank or payment provider.

Shipping fees are non‑refundable.

Exchanges

We offer exchanges for:

• Wrong size

• Wrong color

• Defective or damaged items

If you need an exchange, contact us first so we can reserve the replacement item for you.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:

• Your order number

• A description of the issue

• Photos of the item and packaging

We will replace the item at no additional cost.

Cancellations

Orders can be canceled within 12 hours of purchase. After this window, the order may already be in processing and cannot be canceled.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item arrived damaged

• The wrong item was sent

• There was an error on our part

We recommend using a trackable shipping service.

How to Start a Return

To initiate a return or exchange, please contact us at: [Your Email Address]

Include your:

• Name

• Order number

• Reason for return

• Photos (if applicable)

Our support team will guide you through the next steps.